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Placement Partners

+ Air Ticketing

Air Ticketing Course is a short term course of six to nine months. This course is highly recognised by travel and tourism industry and candidates are expected to have basic knowledge of computer application, a good spoken English and a decent personality. Course involves basic knowledge of tourism industry, its background, aviation and airport familiarisation, ticketing, foreign exchange, airport terminology, fares, car rental and much more.

The basic eligibility criteria to get enrolled for the course is that the candidate must have completed 10+2 with an aggregate of 50% marks.
A number of private and government institution are providing short duration course in Fares and Air Ticketing with an option to take part time classes.



Air Ticketing

Age limit - 18 to 30 Years

Eligibility : - 12th Any Stream

Duration - 6 Months (IATM)

Syllabus :

Air Travel Geography 

Global Indicators 

Airport & Airline Codes 

Air Travel Terminology 

Fares & Ticketing Terminology  

Fare & SSR Codes, Season Codes 

Electronic Ticketing  

Ticket Notices  

Payment Modes, Currency & Taxes  

Passports & Visas  

Foreign Exchange  

Car Rentals  

+ Ground Staff (CSA)

The job description of a Customer Service Agent may vary from airline to airline. At some, this title includes ticket agents, boarding gate staff, and even may include some duties of baggage handling and marshalling of air traffic.

At other airlines, a CSA is employed to mainly handle customer disputes and problems. If you are interested in the career, you will need to check with the airline with which you want to apply, in order to get there scope of the position

- Supervision of check-in counters/ Arrival and Departure Lounges/ Ramp Duties/ Reservation
  and  ticketing (Manual & Computerized) / Passenger Handling / Baggage Handling

- Handle passenger queries and redress passenger grievance

- Assist passengers in way finding and general assistance; queue management, security & immigration  area.

- Facilitate passengers with special needs to unaccompanied minors, special handling passengers  like VIPs, CIPs, old age etc.

- Check post flight messages and initiate actions

- Ensure smooth operation at the airport & identify / resolve any problems, such as shortage of  information material to signage to potential security threat.

- Monitor & Facilitate passenger at the time of flight diversion, delays & cancelations.

- Assist Supervisors/ Managers in administrative tasks.

- Drive initiatives for continuous improvement of operations.

- Under graduate/Graduate or any Professional Degree of a recognized university

- Max. Age Limit - 23 yrs; Height - Min 52 ; Clear Complexion

- 0 - 3 years of experience in Customer Service Airline/ Hospitality industry preferred.

- Excellent communication skills in English & Hindi

- Pleasing & cheerful disposition with a positive attitude


IndiGo is the latest entrant to the domestic civil aviation space in India. Based in Gurgaon, Haryana, India, the low cost carrier took off its inaugural flight from Delhi to Imphal (via Guwahat), on August 4, 2006. InterGlobe Enterprises, a renowned travel corporation, is the owner of IndiGo.

The airline is targeting those people, who are looking for affordability, punctuality, hassle-free processing and of course, comfortable journey by air. Go through the following lines and check out more information on the profile of domestic airline IndiGo.

 Air India

Air India's worldwide network today covers 44 destinations by operating services with its own aircraft and through code-shared flights. Important destinations covered by Air India are Bangkok, Hongkong, Jakarta, Kuala Lumpur, Osaka, Singapore, Tokyo, Seoul, Dar-es-Salam, Nairobi, Frankfurt, London, Paris, Birmingham, Abu Dhabi, Al Ain, Bahrain, Dammam, Doha, Dubai, Jeddah, Muscat, Riyadh, Kuwait, Los Angeles, Chicago, Newark, New York, and Toronto. Air India's fleet consists of 38 aircrafts. >
These include Airbus A310-300, Airbus A330-200, Boeing 747-400, Boeing 777-200, Boeing 777-200ER, Boeing 777-200LR, Boeing 777-300ER and Boeing 787-8.

 Spice Jet

Spice Jet is a low-cost airline of India, headquartered in New Delhi. The airline started its operations in May 2005, with an aim to become India's most preferred low cost airline, by providing the lowest air fares and the highest consumer value to the price sensitive consumers of the country. Spice Jet was earlier known as 'Royal Airways', a reincarnation of ModiLuft, which was a small airline company, launched in India,

by a partnership deal with German carrier - Lufthansa. Initially, SpiceJet chose a single aircraft type fleet - Boeing 737-800, which allowed for greater efficiency in maintenance and supported the low-cost structure. With the success in the venture, the airline chose one more aircraft - Boeing 737-900ER. Currently, Spice Jet has 16 Boeing 737-800 aircrafts in single class (economy class) configuration with 189 seats, and 5 Boeing 737-900ER aircrafts, with a seating capacity of 212 passengers

 Jet Airways

Jet Airways is India's premier private airline. Jet Airways was established on April 1, 1992, as an air taxi operator.

The commercial airline operations of Jet Airways were started on May 5, 1993. The first fleet consisted of four leased Boeing 737-300 aircraft. In January 1994, the airline applied for scheduled airline status. In January 1995, after the Air Corporations Act (1953) was repealed, Jet Airways received its scheduled airline status. With a flight to Sri Lanka, in March 2004, Jet Airways started its international operations as well. Over the years, the airline has marked its presence both in domestic and international civil aviation industry.

 JetLite And Jet Airways Konnect

In April 2007, Jet Airways took over Air Sahara, which was later on renamed as JetLite. Currently, JetLite is a subsidiary of Jet Airways. Two years after the inception of JetLite, Jet Airways introduced another low-cost airline to its Indian customers - Jet Airways Konnect. Started in May 2009, Jet Airways Konnect makes use of spare aircraft from Jet Airways' routes, which were continued by the parent company, due to the low passenger load factors.

The airline also makes use of the same operator code as Jet Airways. However, Jet Airways and JetLite have different operator codes.

 Air India Sats

In February 2009, the Indian Cabinet formally approved the 50:50 joint venture between NACIL (currently known as Air India Limited) and Singapore Airport Terminal Services (currently known as SATS Ltd).

Air India SATS Airport Services Private Limited (AISATS) was incorporated on 20 April 2010 in Delhi, India.


The oldest ground handling services company in the Turkish aviation industry, Çelebi continues to expand into new international markets. After Budapest and Mumbai,

Çelebi Ground Handling launched its third major international operation with the award of the cargo handling services contract at Delhi Indira Gandhi International Airport, India's biggest airport. Çelebi Ground Handling (ÇGH) has been awarded a contract by Delhi Airport Private Ltd (DIAL), the operator of the Delhi Indira Gandhi International Airport in India's capital New Delhi, to develop, modernize, and finance the existing cargo terminal and to operate the terminal for a period of twenty-five years.


Bird Group provides the most comprehensive portfolio of aviation services comprising aircraft navigation, ground handling, customer management, logistics, ticketing, cargo management and baggage handling at India's three busiest airports – New Delhi (state-of-the-art Terminal 3), Bengaluru and Kochi. Bird Air Services, Bird Travels, GlobeGround India and Bird Worldwide Flight Services are the Group's aviation companies under this vertical. Bird Group provides the most comprehensive portfolio of aviation services that ensure high standards of quality, safety and customer satisfaction to ensure the best in Indian aviation. Bird Air Services offers several models of general aviation aircraft and helicopter options to potential clients.
Offering "On-demand", a model that allows the customer to pay only for projected aircraft utilization and use the rest of aircraft time for revenue- earning charters. Bird Air Services helps in sourcing the right aircraft type across a wide range of aircraft manufacturers. Additionally, through its network of companies, it can project client travel needs and chart out an optimal solution of ownership. Bird Travels, an aviation management company, is the founding company within the Group, representing airlines and other travel and tourism partners as GSA operations, aviation management arm for airlines and much more. Bird Travels currently represents several top international airlines like Air China, Brussels Airlines, Finnair, Hahn Air, Icelandair, Jazeera Airways, Oman Air, MAI, to name a few.

+ Retail




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